Everything you need to know about SH SMM Panel. Can't find your answer? Email hello@shsmmpanel.com
Less than 5 minutes. Sign up, add your first SMM panel (copy-paste API key), and you're ready to place your first order.
Yes. SH SMM Panel is a management layer for your existing panels. You need balance in at least one SMM panel (like SMMKings, Peakerr, or any other). We don't resell views — we manage your panels.
Free trial: Full Pro features for 7 days, then expires. Free plan: Unlimited, but limited to 1 panel and 1,000 orders/month. Pick Pro if you need more.
Free: 1 panel. Pro: Up to 5 panels. Enterprise: Unlimited. You can add/remove panels anytime from Settings.
Yes. API keys are AES-256 encrypted at rest, never logged in plain text, and never shared with anyone. You can revoke access anytime.
Any panel with a standard REST API works. Popular ones: SMMKings, Peakerr, JustAnotherPanel, SMMHeaven, NicePanel. If your panel isn't listed, email us and we'll add it.
Pro: 1,000 requests/day. Enterprise: Unlimited. API calls don't count toward your monthly order limit.
Instagram's algorithm flags unnatural growth spikes as bot traffic and suppresses accounts. Organic curves spread views over 24-48 hours in human-like patterns, keeping accounts healthy.
Yes. Set warmup duration, peak intensity, and decay timing for each order. Save custom curves as templates for reuse.
You can set aggressive curves (shorter warmup, higher peak). But accounts with monetization or engagement history risk suppression with fast delivery. We recommend organic for safety.
Organic curves: 24-48 hours. Fast curves: 6-12 hours. You choose timing per order.
Orders automatically route to your backup panel. If you have Panel A (primary) and Panel B (backup), orders switch to B in <1 second. Zero customer impact.
Yes. Set priority levels (1, 2, 3...) and load percentages. Panel A handles 70%, Panel B handles 25%, Panel C handles 5%. Adjust anytime.
Orders queue in SH SMM Panel and automatically route when a panel comes back online. You get notified, but orders never fail.
No. You pay your panel's rate directly. We don't take any cut. If your panel charges $20 per 1k views, you pay $20. No markup.
One order = one request through SH SMM Panel, regardless of views. Bulk CSV import counts as multiple orders (one per row).
Yes. Upgrade anytime and get instant access. Downgrade anytime with prorated refund for unused time.
Yes. 30-day money-back guarantee on your first month. If you're not satisfied, full refund, no questions asked.
Coming next month with 20% discount. For now, contact billing@shsmmpanel.com to discuss custom plans.
Yes. Optional two-factor authentication available. We support TOTP apps and SMS.
Use 'Forgot Password' on login page. You'll get an email with a reset link. Follow it and set a new password.
Yes. Account Settings shows all login attempts, locations, and devices. Revoke any session anytime.
Yes. All data encrypted in transit (HTTPS) and at rest (AES-256). API keys, panel credentials, and order data all encrypted.
Yes, before it starts delivering. Once delivery begins, cancellations are processed but you're charged for any views already delivered.
If a panel fails mid-delivery, the order automatically routes to your backup panel and completes normally. You're notified but zero customer impact.
Yes. Dashboard shows all orders with current status, views delivered, remaining count, and completion time.
Views only. Engagement comes naturally as views increase. Our organic curves ensure engagement scales properly with views.
Email hello@shsmmpanel.com for general questions. billing@shsmmpanel.com for billing. bugs@shsmmpanel.com to report issues. We respond within 24 hours.
Yes, at status.shsmmpanel.com. Shows real-time API status and incident history.
Yes. Enterprise customers get dedicated support. Contact hello@shsmmpanel.com to schedule.
Coming soon. For now, email hello@shsmmpanel.com to join our private Slack group.